Frequently Asked Questions


We have contracts with most medical aids. We also claim directly from the medical aid. Please contact reception for further information on your specific medical aid.
Yes, we have an after-hour service in case of an emergency for patients of the practice. You can contact 076 825 2166 and the doctor on call will answer with advice. An after hour rate will apply for any visits after hours.
Yes, it can be arranged at reception. Please note that there will be an extra call-out fee.
The local hospitals are equipped to deal with emergencies. Please visit Medi-Clinic Vergelegen casualty (021 850 9000) or Busamed casualty (021 480 6600).
Yes, we dispense acute medication with consultations.
Yes, we do all chronic applications of the medical aids with which we have contracts. A fee for this service applies.
We can do repeat prescriptions according to our clinical discretion. Most patients need to be seen six-monthly to have their chronic medicine re-prescribed.
We have a contract with MFI. They are specialised accountants and IT specialists. Please call them directly on 021 914 0441.
We will contact you as soon as the results are available. If you do not hear from us within a few days, please let reception know.
Unfortunately not. You can be examined and referred to the radiology department at one of the local hospitals.
We have contracts with most medical aids. We also claim directly from the medical aid. Please contact reception for further information on your specific medical aid.
Yes, we have an after-hour service in case of an emergency for patients of the practice. You can contact 076 825 2166 and the doctor on call will answer with advice. An after hour rate will apply for any visits after hours.
Yes, it can be arranged at reception. Please note that there will be an extra call-out fee.
The local hospitals are equipped to deal with emergencies. Please visit Medi-Clinic Vergelegen casualty (021 850 9000) or Busamed casualty (021 480 6600).
Yes, we dispense acute medication with consultations.
Yes, we do all chronic applications of the medical aids with which we have contracts. A fee for this service applies.
We can do repeat prescriptions according to our clinical discretion. Most patients need to be seen six-monthly to have their chronic medicine re-prescribed.
We have a contract with MFI. They are specialised accountants and IT specialists. Please call them directly on 021 914 0441.
We will contact you as soon as the results are available. If you do not hear from us within a few days, please let reception know.
Unfortunately not. You can be examined and referred to the radiology department at one of the local hospitals.


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